Muchas personas se preguntan cuál es la diferencia que existe entre los términos Workflow y BPM (incluso en muchas oportunidades se ocupan como sinónimos), sin embargo existe un excelente artículo publicado por el grupo Gartner en el cual se aclara este punto muy bien. A continuación presento extráctos del mismo:

"Workflow is a form of flow management technology that coordinates interactions between people and software systems. It coordinates the flow, the interaction patterns across manual and systemetized tasks..."

 

"BPM disciplines emphasize a holistic approach to coordinating work across all resources – people, information, machines and systems. Coordinating the interactions across this broader set of resources requires a different approach to workflow. BPM Suites, the leading form of BPM-enabling technologies, coordinate work across all resources in the same manner"

 

"Below is our depiction of the full functionality found in a good BPMS. The workflow technology is found in the gear labeled “Process Execution and State Management Engine”. This gear is often called the “BPM Engine”. And voila! This is the source of confusion!"